Shipping Policy
Shipping Policy
At The Sponser Store, we work to make your shopping experience smooth, clear, and reliable. Please read our shipping policy carefully before placing your order.
1. Shipping Cost
A flat shipping fee of $10 applies to all orders.
2. Order Processing
After you place an order, your order details are reviewed and sent for processing and fulfillment.
Important Note: Some products are shipped directly from our manufacturing partners or suppliers. After you place an order, the product is sent to the supplier for processing and fulfillment.
3. Delivery Time
Delivery usually takes 4–9 business days, depending on your location, courier availability, and fulfillment process.
Please note that business days do not usually include weekends or public holidays.
4. Shipping Confirmation
Once your order has been processed and shipped, you may receive a shipping confirmation or tracking details if available.
5. Delivery Delays
While we do our best to ensure timely delivery, delays may happen due to courier issues, customs processing, supplier handling times, weather conditions, holidays, or other circumstances outside our control.
6. Incorrect Shipping Information
Please make sure your shipping address, phone number, and contact details are correct before placing your order. The Sponser Store is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
7. Lost or Delayed Orders
If your order is significantly delayed or you believe there is an issue with your shipment, please contact us and we will do our best to assist you.
8. Contact Information
If you have any questions about shipping or delivery, please contact us at:
Support Email: info@thesponser.com